Adhering to the core concept of "aggressive, quality service", Upstar has rich experience in serving key customers, equipped with a professional technical support, sales and logistics service team. With its excellent professional ability, agile response speed, deep technical skills and excellent customer service attitude, the FAE team continues to provide customers with efficient and accurate on-site technical support and solutions. Our team can not only deeply analyze the complex problems of customers, quickly locate the root cause of the fault, but also customize the optimization scheme according to the actual application scenarios to help customers' product performance jump. FAE members work closely together to share best practices, and continuously improve the team's overall technology innovation capabilities and problem solving efficiency to ensure that customers have a dominant position in the market competition. We are committed to becoming the trusted technology partner of our customers, and jointly promote technological innovation and industrial upgrading. Professional technical services include: ① provides professional FAE software / hardware technical support; ② provides reliable and advanced solutions; ③ customer customization solution development; ④ provides professional new product application introduction; ⑤ provides professional laboratory and equipment, can cooperate with customers for various product testing and verification;
In the past year, with its professional technical support service team, Upstar has become a strategic partner of AKM, invested in equipment, License, engineer, research and develop automotive DSP sound solutions, cooperated with the Action to develop Bluetooth headset solutions, and awarded by many original manufacturers and customers, such as Qorvo Best Agent, AKM Best Agent, DJI preferred Agent and so on
Upstar Uphold the customer-centered service concept, forge ahead and make breakthroughs. We have a team composed of technical elites, to provide customers with accurate product selection, detailed application guidance and a full range of technical support. We believe that professional can win the trust of customers, professional can lead the future of the industry